Help & owner guide
Get your business listed, manage an owner claim, or report something we should correct.
Last updated: October 7, 2026
How do I add my business?
Search the directory for your business first to avoid a duplicate. If it is missing, use Add Your Business and submit accurate business details. New listings enter review before appearing publicly. Adding a listing does not automatically prove ownership or grant dashboard access.
How do I claim a listing?
Open your business listing and choose Claim this listing. Sign in or create an account, then enter your name. A matching business website email domain may verify your claim automatically. Otherwise, where available, verify using the phone number already listed for the business, or use manual review. Claiming is free.
What if verification does not work?
Use manual review if you cannot access the listed phone number or your email does not match the business website. If another owner has claimed the listing, your claim is pending, or the listed phone or website is wrong, use Contact with the listing URL and explain your connection to the business. Do not send a password or identity document through the form. Approval and response times vary.
Where do I edit my listing?
After approval, sign in to the Owner Dashboard and choose your business. Available editor fields depend on your plan. Use Contact for a listing correction that the editor does not support. To switch between businesses, return to the dashboard. Your owner badge confirms management access, rather than guaranteeing every listing detail.
How do I get back into my account?
Use the email address associated with your claim. You can sign in with a password or choose the email login link option. Check spam if an account confirmation or login email is missing. Use your newest link; an expired or already-used link requires a new one. For unresolved access problems, use Contact.
Can I upgrade or cancel a paid plan?
Paid plans are not open yet. You can claim your listing for free now; planned tiers do not require payment. If you already have an existing subscription, use the business's Billing page or Contact for help.
How do resident reviews work?
Anyone can submit a firsthand experience with a public display name, star rating, and review text. Reviews are checked before publication. Avoid personal details, spam, harassment, and reviewing your own business. BoroFinder resident reviews are displayed separately from imported Google ratings. To report a review, use Contact with the listing URL and identify the review; a paid plan does not change moderation rules.
How do I report a closure or incorrect information?
Use Share a tip for an opening, closure, or other local change. Use Contact for a specific listing error and include the listing URL and corrected information. Tips remain in review until confirmed. Contact BoroFinder about the directory itself; contact a listed business directly about its products, reservations, hours, or an order.
Questions? Contact BoroFinder or lacey@dusklight.digital.